Dear CFB Players

As you may have read in February's GolfBC eNews, we've been busy working alongside our Head Office team on a major infrastructure project across all GolfBC properties. Tuesday we will be implementing a new Point of Sale system, including tee sheet, retail, membership, food & beverage, and a new online booking system.

Our team has been working incredibly hard to make this transition as positive and smooth as possible. We will be introducing features with this new system that might take a little getting used to initially but will improve your experience. We understand that there will be some growing pains and frustrations, and we ask that you please bear with us as we work through this transition.

What can you expect as of Tuesday, February 23rd?

Keep an eye out for an email that will be sent out to you on Monday afternoon - inviting you to activate your online profile (remember to check your junk mail folder!). It is important that you activate by clicking on the exact activation link in the email, and use the email address the email is sent to. This way your online account will be properly connected to your account in the system. Once your online account is activated, you will be able to book Tee Times online.

Tee Times will be through the web portal, as previously mentioned. Our Team will transfer any existing bookings over into the new tee sheet system, so you don’t need to re-book your tee times.

Tee Times will be available to be booked at the CFB rate seven days in advance starting at 6:00 am. In our new system, you will also be able to view and book tee times outside seven days in advance, HOWEVER, these times will default to the regular rate which is the rate you will be charged if booked outside the seven-day booking parameter. It is imperative that you book inside the seven-day booking window to receive the CFB Rate.

Over the coming weeks/months we will be introducing additional features, including online gift card purchasing, golf/lesson package reservation and pre-payment, event registration, golf lesson bookings, and more - all with one online login. Please stay tuned!

While you will most likely log into the golf course website/web portal regularly, something to note is that the SAME login credentials that you have set for our web portal will also work on the GolfBC and the other golf course portals as well.

Quick Tip: unless you are on a public computer, be sure to check the "remember me" box on the login screen to make your future logins quicker. For security, the portal will not keep you logged in, so you'll need to log in each time.

Thank you and we look forward to seeing you at Olympic View.

Just a reminder for all that Highland Pacific is no longer an affiliate course for the CFBEGA, and we will no longer be offered a discount to play there.  An email has been received from the Head Professional at HP stating

"We are still getting quite a few CFBGA pass holders here at HP looking for their discount. I'm just reaching out to ensure they've been notified and that Highland Pacific has been removed from the affiliates located on your website."

Warren Reeves
PGA of Canada - Head Professional
www.highlandpacificgolf.com